Date of Award

10-29-2008

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Sociology

First Advisor

Mary Jane Kuffner Hirt, Ph.D.

Second Advisor

John Anderson, Ph.D.

Third Advisor

Susan Martin, Ph.D.

Abstract

The purpose of this study was to investigate the relationship of trust and effective leadership through a trust orientation assessment. Analysis of the assessment provided data used to determine the general trust orientation of nursing home administrators. This mixed-methods study used a 20-question survey tool with Likert scale response choices. Descriptive statistics and multiple regression analysis were used to evaluate responses and three open-ended questions. Results from these three open-ended questions were analyzed for emerging themes and the conclusions presented. Two hundred thirty-five nursing home administrators from across Pennsylvania responded. Both quantitative and qualitative results indicate that there is a difference in the general trust levels of nursing home administrators based upon type of organization. Those who identified themselves as affiliated with non-profit organizations had higher trust levels than those who identified themselves as working with for-profit entities. There is also a difference in trust level based upon age. Those identifying themselves as older had higher trust levels than their younger counterparts. Additionally, the study provided insight about the importance of trust and how respondents defined the phenomenon of trust.

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